Fraudulent Website

Statement on Fraudulent Websites and Unauthorised Sales Platforms

Prudential wishes to alert members of the public of fraudulent websites and unauthorised sales platforms listed below:

Fraudulent Websites


Website Names



Unauthorised Sales Platforms

Websites/Media Platform Accounts

Websites / WeChat Accounts /Company Names

WeChat ID: gh_192433b3d8cf




These websites/media platforms promote Prudential products and purport to be an official website or sales platform of Prudential. Prudential hereby declares that it has no connection with these fraudulent websites nor authorised sales platforms.

If customers are concerned that they may have disclosed personal information, carried out transactions through these websites/media platforms, or have received information purporting to be sent from Prudential, they should report to the Hong Kong Police Force or contact Prudential Customer Services Hotline at (852) 2281 1333 (Life Insurance) or (852) 3656 8362 (General Insurance and Employee Benefits).

The official Prudential website/media platforms are:

  • Website:
  • WeChat ID and Account Name: “PrudentialHKLtd” and “保誠保險有限公司Prudential Hong Kong Ltd”