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Form Library

Form Library for Macau customers

For Life and Health Insurance

Update of Personal Information and Policy Details

I want to…

Form

apply for change of contact details (mobile telephone number, correspondence address, email, etc.)

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apply for change of personal particulars (ID type / number, nationality, date of birth, name, etc.)

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apply for change of Benefit Protector Option

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apply for change of deletion / reduction of benefit, change medical benefit option, change signature or suppress autopay

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apply for addition of Rider, revival or revision of policy contract

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apply for transfer of policy ownership

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apply or change for SmartAppoint service

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apply for death benefit settlement option

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declare the loss of policy and apply for reissue

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Update of Policy Payment Details

I want to…

Form

submit third party payment declaration of life insurance

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notify Prudential for telegraphic transfer payment and local telegraphic transfer of policy premium

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change payment mode and apply for direct debit authorization of bank account

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Life and Health Insurance Claim

I want to…

Form

make a claim for life insurance death

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make a claim for hospitalisation

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make a claim for crisis cover

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request for certified true copy of medical receipts

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make a claim for smartappoint service

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