(24 August 2022, Hong Kong) Prudential General Insurance Hong Kong Limited (‘Prudential’) announced the launch of PRUChoice Furkid Care Insurance, a brand new comprehensive protection solution designed to meet the insurance needs of “paw-rents” and their “furkids,” one that reflects Prudential’s “We DO Family” spirit and its ongoing commitment to providing total protection for more families.
As a trusted insurance partner of Hong Kong families, Prudential is now extending its protection to family pets, or furkids. Its new product offers four key benefits: the market unique emergency pet-sitting care, third party legal liability, medical expenses and funeral expenses. In addition, it includes “first-in-market” customised policy documents and privileged offers.
A furkid is an indispensable part of those families with pets. According to the Census and Statistics Department1, approximately 10% of domestic households in Hong Kong keep cats or dogs, with more than 400,000 furkids in total. Under the work-from-home and social distancing practices adopted during the pandemic, Hong Kong pet owners spent more time with their furkids.
“With declining birth rates and late marriage among the changes in global demographics in recent years, very often you see more people opt to keep pets as their life companions. Pets are seen as beloved family members and as attitudes to pet ownership change over time, so pet-spending behaviour is becoming more humanised,” said Kelly Mok, General Manager, Prudential General Insurance Hong Kong Limited.
“By extending its protection to furkids, Prudential ensures their needs in every life stages are fully ‘PAWtected’ and assists their paw-rents in coping with unexpected expenses. Following the launch of this new solution, the range of our insurance services including life insurance, health and medical protection and financial planning, becomes more comprehensive. It underscores our commitment in establishing a safety-net for diversified families with our ‘We DO Family’ spirit.”
Four key benefits include market unique “PAWcation” Emergency Pet-Sitting Care
Tailor-made for microchipped dogs and cats aged between 13 weeks and 8 years, PRUChoice Furkid Care Insurance features four intimate benefits to protect the furry family members. In addition to medical expenses, third-party legal liability and funeral expenses, a market unique feature also covers emergency pet-sitting expenses.
In cases where an insured furkid owner is hospitalised or has their return trip to Hong Kong delayed caused by natural disaster or mechanical / structural defect of aircraft etc. for more than two consecutive days, Prudential will reimburse the cost of pet-sitting at a licensed pet-sitting facility, offering peace of mind for the PAWrents. By using PRUMobile eClaims, customers can submit eClaim easily, as well as checking the claim status and policy details anytime, anywhere.
Benefits | Maximum Limits per policy year2 | Details |
|---|---|---|
Market Unique "PAWcation" Emergency Pet Sitting Care | HK$1,500 / | We reimburse the cost of pet-sitting of the insured furry kid in Hong Kong at a licensed pet sitting facility if its owner is hospitalised or experiences delay on return trip to Hong Kong of over two consecutive days caused by designated perils. |
"PAWhaviour" Third Party Legal Liability | HK$1,500,000/ | We protect customers, their family members and domestic helpers against legal liability in Hong Kong in respect of third-party / third-party’s furry kid bodily injury and / or property damage arising out of negligence as a furry kid owner. |
"PAWcare" | HK$35,000 / | We reimburse medical expenses in Hong Kong arising from illness or bodily injury to the insured furry kid, including clinical and surgical expenses, room and board, veterinary consultation, as well as chemotherapy and heart disease treatment benefit. |
"PAWradise" | HK$1,500 / | We reimburse the cost of cremation, funeral services and handling charges etc. of the insured furry kid (injury or illness) in Hong Kong. |
Full pet protection eases financial burden and improves care for furkids
Radio DJ and renowned emcee Kitty Yuen Siu Yee has a strong bond with her dog Sai Lo Lo. “Owners are the entire world of their pets. Although my dog does not speak like humans, its selfless company always warms my heart like a family.” said Kitty.
Having experienced her beloved dog suffering from illness, Kitty reiterates the importance of pet protection, “Birth, aging, sickness and death are inevitable stages in every life. Whether a minor or a major illness is diagnosed, paw-rents will be distressed and agitated. An all-round pet protection, including protection on third party legal liability and emergency pet sitting care, can help ease the financial burden for paw-rents and enable them to take good care of their furkids by providing better medical solutions.”
Market-first customised policy documents and privileged offers add sparkle to pet insurance
Each beloved furkid is unique in the eyes of every paw-rent. Prudential provides a customised policy document with the name and photograph of the insured furkid. A range of privileged offers are handpicked to pamper paw-rents and their furry companions, including offers in collaboration with pet shops, pet services, animal hospitals, pet-friendly restaurants under The Hooman Group, as well as wellness programmes for furkids and their parents.3
From now till 30 September 2022, customers can enjoy a refund of up to 15% of the first-year annualised premium by successfully taking out PRUChoice Furkid Care Insurance*. They will receive a Pawsonalised Mini Octopus card (value HK$3004) with a photo of their pets, so as to keep their furkids close at all times, if they take out the plan by 31 August 2022*.
For more details of the product features and the above promotion offers, please refer to the product brochure and promotional flyer on the Prudential official website.
* Promotion offers and gifts are subject to terms and conditions.
1 Thematic Household Survey Report No. 66 by the Census and Statistics Department (June 2019) https://www.censtatd.gov.hk/en/data/stat_report/product/C0000034/att/B11302662019XXXXB0100.pdf
2 Co-payment and daily/visit limit may be applicable. Please refer to the product brochure for details.
3 Prudential reserves the right to change the above offers from time to time without prior notice. Please visit Prudential’s website for details.
4 The promotion gift has no deposit or initial store value included.
