Awards and achievements

The Hong Kong Insurance Awards 2025 – The Hong Kong Federation of Insurers and South China Morning Post

Grand Award

• Outstanding Claims Management (Life)

• Outstanding Customer Services (Life)

• Excellence in Digital Transformation (Life)

Top 3 Finalist

• Outstanding Integrated Marketing Strategies (Life)

• Best Partnership Project (Life)

• Outstanding Risk Management (Life)

• Outstanding Risk Management (General Insurance)

• Most Innovative Product/ Services - PRUChoice Travel (General Insurance)

• Outstanding Agent of the Year (Alice Chu)

• Outstanding Agent of the Year (Matthew Gong)

   

Bloomberg Businessweek Financial Institution Awards 2025

Excellence Performance

• Insurance Company of the Year (Life Insurance) 

• Claims Management

• Customer Engagement

• Digital Transformation Strategy

• Training Academy of the Year

• Corporate Governance

• Employee’s Benefits (Product)

• Travel Insurance (General Insurance)

• Corporate Social Responsibility

• District Achievement of the Year (Agency Force)

Outstanding Performance

• Insurance Company of the Year (General Insurance)

• Medical Care

• Health & Protection

• Recruitment Programme of the Year

   

IFPHK Financial Education and ESG Leadership Awards 2025

• Best Corporate Financial and ESG Leadership of the Year
  
  
• Corporate Financial Education and ESG Leadership – Gold Award
  
  
• Accredited Professional Financial Planning Firm

Investor and Financial Education Award (Corporate) 2025

• Silver Award

Hong Kong Management Association Award for Excellence in Training and Development 2025

• Excellence in Leadership Development Special Award
  
  
• Excellence in Career Development Special Award
  
  
• Distinguished Trainer Award (1 recipient)　
  
  
• Outstanding New Trainer Award (5 recipients)

Hong Kong Management Association 57th Distinguished Salesperson Award

• Best Sales Team of the Year – Overall Champion 

• Top Salesperson of the Year (Outstanding Young Salesperson Award Category)

• Distinguished Salesperson Award (Top Five) (3 recipients)

• Outstanding Young Salesperson Award (Top Five) (2 recipients)

• Distinguished Salesperson Award (10 recipients)

• Outstanding Young Salesperson Award (4 recipients)

   

HK01 - Gold Medal Awards 2025

• Outstanding AI Adoption
  
  
• Outstanding Medical Network Services
  
  
• Outstanding Claims Management
  
  
• Outstanding Development for Young Insurance Professionals across Greater Bay Area

HKCSS Caring Company Scheme 2024/25

• Leading performance 

Insurance Asia Awards 2025

• Technology Excellence Initiative of the Year – Hong Kong 

Digital CX Award 2025 by The Digital Banker

• Best Use of Technology for Customer Experience - Overall (Insurance) 

Insurtech Connect Asia 2025

• Product Innovation Excellence Award  

Hong Kong Institute of Human Resources Management - HR Excellence Awards 2024-25  

Elite

• Grand Award for Talent Management
  
  
• Grand Award for HR Digitalisation 
  
  
• Grand Award for Diversity & Inclusion

Merit

• Grand Award for Innovation
  
  
• Grand Award for Employee Experience
  
  
• Grand Award for Employee Wellness 

Equal Opportunities Commission - Equal Opportunity Employer Recognition Scheme

• Equity in Hiring (Gold)
  
  
• Inclusive Workplace (Gold)
  
  
• Community Engagement (Gold)

HR Asia Best Companies to Work for in Asia 2025 - Hong Kong Awards

• Prudential Hong Kong

The Hong Kong Insurance Awards 2024 – The Hong Kong Federation of Insurers and South China Morning Post

Grand Award

• Outstanding Claims Management (Life)

• Outstanding Risk Management (Life)

• Outstanding Training & Development

• Outstanding Young Professional of the Year – Intermediary (Kelly Tong)

Top 3 Finalist

• Outstanding Customer Service (Life)

• Outstanding Integrated Marketing Strategies

• Outstanding Corporate Social Responsibility

• Outstanding Risk Management (General Insurance)

• Excellence in Customer Acquisition and Engagement (General Insurance)

• Outstanding Campaign for Targeted Community (General Insurance)

• Outstanding Agent of the Year (Alan Wong)

• Outstanding Young Professional of the Year –  Intermediary (Bella Lam)

Bloomberg Businessweek - Financial Institution Awards 2024

Excellence

• Insurance Company of the Year

• Customer Service

• Health & Protection

• Online Platform

• Employee Benefit (Product)

• Training Academy of the Year

• Recruitment Programme of the Year

• District Achievement of the Year (Agency Force)

• Integrated Marketing (Product / Service) (General Insurance)

• Total Solution Service (General Insurance)

   

Outstanding

• Insurance Company of the Year (General Insurance)

• Claims Management

• Integrated Marketing (Branding Promotion)

IFPHK Financial Education and ESG Leadership Awards 2024

• Corporate Financial Education Leadership - Gold Award

• Accredited Professional Financial Planning Firm

Investor and Financial Education Award 2024

• Investor and Financial Education Award (Corporate)

The HKMA 56th Distinguished Salesperson Award

• Best Sales Team of the Year – Overall Champion 

• Top Salesperson of the Year

• Distinguished Salesperson Award (Top Five) (2 recipients) 

• Distinguished Salesperson Award (10 recipients)

• Outstanding Young Salesperson Award (4 recipients)

Hong Kong Management Association Award for Excellence in Training and Development 2024

• Excellence in Leadership Development Special Award

• Excellence in Future Skills Development

• Excellence in Stakeholder Engagement

• Distinguished Trainer Award (1)

• Outstanding New Trainer Award (4)

Hong Kong Kam Fan Awards 2024

• Promo & Direct Category—Get Well Soon Menu (Bronze)  

HR Asia Best Companies to Work for in Asia 2024 - Hong Kong awards

• Prudential Hong Kong

The Hong Kong Red Cross Blood Transfusion Service

• Elite Partnership Award

The Hong Kong Insurance Awards 2023 – The Hong Kong Federation of Insurers and South China Morning Post

Grand Awards

• Outstanding Equal Opportunity Employer

• Outstanding Financial Education

• Outstanding Integrated Marketing Strategies

• Most Innovative Product/Service – General Insurance

• Most Innovative Product/Service – Health

• Outstanding Agent of the Year (Henry Cheng)

Top 3 Awards

• Excellence in Digital Transformation

• Outstanding MPF/Employees' Benefit Product/Service

• Outstanding Agent of the Year (Quiny Shum)

• Outstanding Young Professional of the Year – Intermediary (Carson Chan)

• Outstanding Young Professional of the Year – Intermediary (Dylan Jiang)

Bloomberg Businessweek - Financial Institution Awards 2023

Outstanding

• Insurance Company of the Year

   

Excellence

• Customer Service

• Claims Management

• Online Platform

• Employee Benefit (Service)

• Product / Service Innovation (General Insurance)

• Travel Plan (General Insurance)

• Integrated Marketing - Branding Promotion

• Training Academy of the Year

• Recruitment Programme of the Year

• District Achievement of the Year (Agency Force)

IFPHK Financial Education and ESG Leadership Awards 2023

• Best Corporate Financial and ESG Leadership of the Year

• Corporate Financial Education Leadership - Gold Award

• Accredited Professional Financial Planning Firm

Investor and Financial Education Award 2023

• Investor and Financial Education Award (Corporate)

The HKMA 55th Distinguished Salesperson Award

• Best Sales Team of the Year

• Top Salesperson of the Year

• Distinguished Sales Award (Top Five) (3 recipients) 

• Distinguished Sales Award (8 recipients)

• Outstanding Young Salesperson Award (2 recipients)

Hong Kong Management Association Award for Excellence in Training and Development 2023

• Trainer of the Year Award (1 recipient)

• Distinguished Trainer Award (3 recipients)

• Outstanding New Trainer Award (1 recipient) 

Hong Kong Management Association / ViuTV & Now TV Awards for Marketing Excellence 2023

• Excellence in Video Marketing

HR Asia Best Companies to Work for in Asia Awards 2023

• Prudential Hong Kong

Revive Tech Asia Awards 2023

• Digital Transformation Company of the Year

IFTA - Fintech and Innovation Awards 2022/23

• InsurTech (Gold Award)

CLP Smart Energy Awards 2023

• Renewable Energy Contribution Award

The Hong Kong Red Cross Blood Transfusion Service

• Elite Partnership Award

Bloomberg Businessweek - Financial Institution Awards 2022

• Insurance Company of the Year – Outstanding

• Customer Service – Excellence

• Integrated Marketing (Branding Promotion) – Excellence

• Online Platform – Excellence

• Training Academy of the Year – Excellence

• District Achievement of the Year (Agency Force) - Excellence

The Hong Kong Insurance Awards 2022 – The Hong Kong Federation of Insurers and South China Morning Post

Grand Awards

• Outstanding Claims Management

• Outstanding Agent of the Year (Henry Tsang)

Top 3 Awards

• Outstanding Young Professional of the Year - Intermediary (Ivy Lam)

AsianInvestor Institutional Excellence Awards 2022

• Life Insurer – Large (AUM of $50 billion+)

Investor and Financial Education Award 2022

• Corporate

Fintech Awards 2022 by ET Net

• Outstanding Digital Health and Insurance Service Award

• Special Certificate of Appreciation on Environmental, Social, and Governance (ESG)

HKMA Award for Excellence in Training and Development 2022

• Gold Award

• Distinguished Trainer Awards (3 winners)

• Distinguished New Trainer Awards (1 winner)

54th Distinguished Sales Awards

• Best Presentation Award (2)

• Top-five Award (2)

• DSA Award winners (5)

HR Asia Awards

• Best companies to work for in Asia

Bloomberg Businessweek - Financial Institution Awards 2021

• Insurance Company of the Year – Outstanding

• Insurance Company of the Year (General Insurance) – Excellence

• Customer Service – Excellence 

• Online Solution – Excellence 

• Corporate Social Responsibility – Excellence

• District Achievement of the Year ( Agency Force) - Excellence

• Training Academy – Excellence

• Integrated Marketing (Branding Promotion) – Outstanding

The Hong Kong Insurance Awards 2021 – The Hong Kong Federation of Insurers and South China Morning Post

Grand Awards

• Outstanding Risk Management Award

• Outstanding Training and Development Award

Top 3 Awards

• Outstanding Customer Services Award

• Outstanding Corporate Social Responsibility Award

• Outstanding Agent of the Year

IFPHK Financial Education Leadership Awards 2021

• Corporate Financial Education Leadership – Gold Award

HKMA Award for Excellence in Training and Development 2021

• Distinguished Trainer Award (3 winners)

• Excellence in New Hire Onboarding Award

<<AsianInvestor >> Institutional Excellence Awards 2021

• Life Insurer – Large (AUM of $50 billion+)

HK01 Gold Medal Award

• Outstanding Insurtech Innovation

• Outstanding Brand Marketing Strategies

• Outstanding Leadership Training and Development

Fintech Awards 2021 by etnet

• Outstanding Digital Health and Insurance Service Award

• Special Certificate of Appreciation on Environmental, Social, and Governance (ESG)

53th Distinguished Salesperson Award (DSA) Programme

• DSA awards (8 winners)

• Outstanding Young Salesperson Award (OYSA) (2 winners)

MARKies Award 2021 by Marketing- Interactive

• Best Idea – Video (Silver)

Hong Kong Red Cross

• Elite Partnership Award

Bloomberg BusinessWeek - Financial Institution Awards 2020

• Insurance Company of the Year (for the 6th consecutive year)

• Customer Service – Excellence

• Corporate Social Responsibility – Excellence

• Online Solution – Excellence

• Claims Management – Excellence

• Integrated Marketing (Branding Promotion) – Excellence

• Recruitment Programme of the Year – Excellence

• District Achievement of the Year (Agency Force) – Excellence

• Training Academy – Excellence

• General Insurance (Total Solution) – Excellence

The Hong Kong Insurance Awards 2020 – The Hong Kong Federation of Insurers and South China Morning Post

Grand Award

• Outstanding Young Professional of the Year – Intermediary (Cheung Sze Yiu)

Top 3 Awards

• Outstanding Training and Development Award

• Outstanding Digital Marketing Campaign Award

• Outstanding Agent of the Year (Kathy Siu)

IFPHK Financial Education Leadership Awards 2020

• Best Corporate Financial Education Leadership of the Year

• Corporate Financial Education Leadership - Gold Award

• Corporate Financial Education Leadership for the Best Advocate

• Accredited Professional Financial Planning Firm

IFTA Fintech Achievement Awards

• InsurTech - Gold Award

HR Asia Awards

• Best Companies to Work for in Asia 2020 (HK Edition) 

HKMA Quality Award 2020

• Merits Award

HKMA Award for Excellence in Training and Development 2020

• Best in Future Skills Development

• Distinguished Trainer Award (1 winner)

• Outstanding New Trainer Award (3 winners)

Outstanding Brand Awards - Economic Digest

• Outstanding Insurance Service

52nd Distinguished Salesperson Award (DSA) Programme

• DSA awards (9 winners)

• Outstanding Young Salesperson Award (OYSA) - Best Presentation Award (1 winner)

• Top 5 finalist (2 winners)

HK01 Gold Medal Award

• Outstanding Insurance Service

• Outstanding Well-Being App

• Outstanding Customer Service

PR Awards 2020 - Marketing Magazine

• Best PR Campaign – Finance and Insurance (Gold Award)

• Best PR Campaign - Public Awareness (Silver Award)

• Best Results Driven Campaign (Bronze Award)

MARKies Awards – Marketing Magazine

• Best Idea – Video (Silver)

• Best Use of Technology (Silver)

Bloomberg Businessweek – Financial Institution Awards

• Insurance Company of the Year (Excellence)

• Training Academy (Excellence)

• Customer Services (Excellence)

• Critical Illness Protection (Excellence)

• Digital Innovation (Excellence)

• General Insurance - Travel Insurance (Excellence)

• Integrated Marketing - Branding Promotion (Outstanding)

Hong Kong Leaders’ Choice Awards 2019

• Excellent Brand of Critical Illness Insurance Services

• Excellent Financial Planning Service Brand

iMoney Insurance Excellence Awards 2019

• Best Insurance Company (Life Insurance)

The Sparks Award for Media Excellence 2019 - Marketing Magazine

• Best Audience Acquisition Strategy (Gold Award)

• Best Use of Multi-channels (Gold Award)

• Best Engagement Strategy (Silver Award)

• Best Use of Technology (Silver award)

Hong Kong Insurance Awards 2019 - Hong Kong Federation of Insurers

• Outstanding Integrated Marketing Strategies Award

• Outstanding Customer Services Award

• Outstanding Agent of the Year Award

• Outstanding Young Professional of the Year Award - Intermediary

• Excellence in Digital Transformation Award