Real Life Story
Life assureds of selected Prudential insurance plans with a condition within the applicable medical conditions are eligible to enjoy Treatment Sure service provided by Advance Medical without paying additional service fee upon the completion of the cooling-off period.
- PRUHealth Critical Illness Extended Care II
- PRUmyhealth prestige medical plan
- PRUhealth medical plus
Applicable medical conditions:
Any non-emergency medical conditions, examples are cancer, gastroenteric diseases and orthopaedic issues that may require a second opinion are applicable, while the following are excluded: accidents, medical emergencies, urgent/life-threatening conditions, daily or common medical issues such as colds, fever, flu and occasional rashes, or chronic diseases management such as chronic hepatitis, diabetes and high blood pressure. However, any complications of chronic diseases shall be applicable.
For more information and enrollment, please call Advance Medical’s hotline. (Office hour: 9am – 6pm, Monday to Friday)
Hong Kong SAR: 8229 2880
Mainland China: 400 920 6012
Or visit PRUmobile > Manage My Health > Treatment Sure
If you are unable to access Google Play, please click here to download the app directly.
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Terms and Conditions
- Advance Medical provides independent medical advisory services. The report from medical expert is intended to provide you with reference information only and is not a substitute for your physician’s recommendations.
- Medical Concierge is only available after completion of Global Expert Medical Opinion.
- The claimable amount of any treatment expenses incurred is subject to the coverage of your insurance plans.
Treatment Sure service is provided by a third party service provider we have designated and we may change both the scope and the service provider or cease to provide the service from time to time at our sole discretion without prior notice. We are not the service provider or the agent of the service provider. We make no representation, warranty or undertaking as to the quality and availability of the service and shall not accept any responsibility or liability for the services provided by the service provider. Under no circumstance shall we be responsible or liable for the acts or omissions or services of the service provider.