Prudential and Standard Chartered join hands to provide immediate support for hospitalised victims of Tai Po Fire Corporate citizenship in action with HK$20,000 for each hospitalised victim

Prudential Hong Kong and Standard Chartered jointly provide a cash subsidy of HK$20,000 for each hospitalised individual* who was injured in Tai Po fire.

Application Method:

Effective immediately, hospitalised individuals may submit a written application at designated Prudential Hong Kong Customer Service Center or Standard Chartered branches. Applicants should bring along the following documents for the application, and the staff will assist with the process:

1. Hospital admission certificate or discharge certificate; and
2. Emergency Relief Chit, or any document that can verify the identity of the hospitalised individual.

If the hospitalised individual is unable to apply in person, an authorised person may apply on his/her behalf with the above supporting documents. If the hospitalised individual is under 18 years old, the application can be handled by his/her legal guardian.

Application Details:

* Hospitalised individual: Those who were injured in the Tai Po fire on 26 November 2025, and have been hospitalised between 26 November and 2 December, or remain hospitalised.

Application Period: 11 December 2025 to 31 March 2026 (Both dates inclusive)

Address:

Standard Chartered Tai Po Branch - Shop 1-3, G/F, Tai Po Building, 26-50 Kwong Fuk Road, Tai Po, New Territories
Standard Chartered Causeway Bay Branch - G/F-2/F, Yee Wah Mansion, 38-40A Yee Wo Street, Causeway Bay, Hong Kong
Prudential Hong Kong Tsim Sha Tsui Customer Service Centre - 8/F, Prudential Tower, The Gateway, Harbour City, 21Canton Road, Tsim Sha Tsui, Kowloon

For enquiries regarding the cash subsidy, please call the dedicated hotlines of Prudential at 2281 1100 or Standard Chartered at 2886 6055.

Remarks:

1. Prudential Hong Kong Limited and Standard Chartered will review and assess the information and supporting documents submitted with each application. Only hospitalised individuals who were injured in Tai Po fire will receive the cash subsidy.
2. Each hospitalised individual can only apply once for this cash subsidy.
3. The cash subsidy will be disbursed through FPS or by cheque. The name of the account holder must match the name of the hospitalised individual. If the hospitalised individual is under 18 years old, the cash subsidy will be disbursed to the applying legal guardian.