To protect your interest, you should avoid mixing your payment with Financial Consultant’s money. Please make the payment to us directly using the payment methods listed below.
Please allow 3 working days for payment processing. (Applicable to PPS, Payment by ATM (JETCO), Payment by Internet Banking, PayThruPos, Autopay, Cheque Payment by Mail, Bank of China (Hong Kong) (BOCHK) Cheque Deposit Machine and Pay the payment at a bank in Hong Kong)
Third party payment is not allowed unless the payer is an immediate family member (i.e. spouse / parent / child / sibling / grandparent / grandchild) of the Proposer / Policyowner / Life Assured and the payment is submitted together with a "Third Party Payment Declaration Form" duly signed by the payer and the Proposer / Policyowner / Life Assured or relationship proof (e.g. birth certificate, marriage certificate, etc.). Third party payment is subject to terms and conditions. Please refer to the "Third Party Payment Declaration Form" for details.
United States Dollar policy (USD policy) can accept payments paid in United States Dollars (USD) or Hong Kong dollars (HKD) only. Hong Kong Dollar policy (HKD policy) can accept payments paid in Hong Kong dollars only. The payment currency of Renminbi (RMB) policies is subject to the terms and conditions of the individual schemes.
For enquiry, please contact your Financial Consultant or Life Insurance Customer Service Hotline at (852) 2281 1333.
Policyowners can make payment for initial premium, renewal premium, deposit for policy changes/revival and loan repayment through HSBC bank account. This payment method is eligible to Hong Kong dollar and US dollar policies. The bank account for payment must be in HKD and held by the policyowner. Under normal circumstances, the maximum daily transaction limit for the bill payment category is HKD 100,000 (note: this limit applies to all bill payments made by the bank account holder on the same day and not only payments to Prudential). The maximum daily transaction limit may vary according to individual account setting. To enquire about or change the daily limit of the internet banking transactions, please contact HSBC directly.
If the payment is HK $1,000,000 or above, a copy of the identity card or passport of the payer and policyowner must be provided.
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