(Hong Kong, 16 April 2026) Prudential Hong Kong Limited ("Prudential") today announced a deepened partnership with Shanghai Fosun Health (Group) Co., Ltd. ("Fosun Health"), integrating all its Greater Bay Area (GBA) member hospitals into Prudential's medical network. Joining the existing partner, Foshan Fosun Chancheng Hospital, are three new additions: Shenzhen Hengsheng Hospital, Guangdong Pharmaceutical University Guangzhou Fosun Chancheng Hospital (formerly known as Guangzhou Xinshi Hospital), and Zhuhai Chancheng Hospital. This expansion provides Prudential's eligible customers with access to its Medical Expenses Direct Billing Service in more key cities across the GBA.
This enhanced collaboration enables eligible Prudential customers to consult any of Fosun Health's GBA member hospitals in advance to obtain medical expense estimates. The service covers a diverse range of medical care, including specialist outpatient consultations, surgical procedures, and inpatient treatments. Based on customers’ needs, the medical institutions will assist in submitting pre-approval requests for medical expenses to Prudential. Once approved, Prudential will directly settle the approved medical expenses with the medical institutions upon completion of treatment. The move not only simplifies access to medical care for customers residing in the GBA, but also delivers a seamless, comprehensive healthcare experience for cross-border customers who travel frequently between Hong Kong and other GBA cities.
Lawrence Lam, Chief Executive Officer at Prudential Hong Kong Limited, said: "With cross-border activity in the Greater Bay Area on the rise, so is the demand for cross-border healthcare. This expanded partnership with Fosun Health significantly broadens Prudential's healthcare network across the region, offering our eligible customers more convenient and premium medical service experiences in major cities like Shenzhen, Guangzhou, Zhuhai, and Foshan. It underscores our customer-first commitment and our dedication to building a truly patient-centred ecosystem with premier medical partners to meet the dynamic needs of cross-border lifestyles."
Shen Yun, Global Partner of Fosun and Co-President of Fosun Health, said, "Fosun Health has been deeply engaged in the Greater Bay Area for many years and remains committed to advancing the deep integration of cross-boundary healthcare services with direct billing insurance solutions. Following the collaboration established last year between Foshan Fosun Chancheng Hospital and Prudential, the addition of Shenzhen Hengsheng Hospital, Guangzhou Fosun Chancheng Hospital, and Zhuhai Chancheng Hospital to the network further strengthens the direct billing healthcare service network between Fosun Health's member hospitals and Prudential across the Greater Bay Area. This expansion delivers broader coverage across the region’s major cities and provides Hong Kong residents seeking medical treatment in the Chinese mainland with more convenient, efficient, and seamless service support. Looking ahead, Fosun Health will continue to leverage the strengths of its member hospitals in specialty care and comprehensive medical services, further optimise direct billing processes and patient service experience, and work closely with partners to enhance the quality and efficiency of cross-boundary healthcare services in the Greater Bay Area, creating a more seamless and reassuring health management experience for more cross-boundary families."
Disclaimer
Cross border medical network services and Medical Expenses Direct Billing Services are provided by third party service providers designated by Prudential. The cross border medical network services and Medical Expenses Direct Billing Services are only applicable to eligible medical insurance plans. We may change the scope of the services, change the designated service providers, or cease providing such services at any time without prior notice. We are not the service provider nor the agent of any service provider. We make no representation, warranty or undertaking regarding the quality, availability or suitability of the services, and we accept no responsibility or liability for any services provided by the service providers. Under no circumstances will we be responsible or liable for any acts, omissions or services of the service providers.
– End –
About Prudential Hong Kong Limited
Prudential has been serving the people of Hong Kong since 1964. Through Prudential Hong Kong Limited and Prudential General Insurance Hong Kong Limited, we provide a range of financial planning services and products including individual life insurance, investment-linked insurance, retirement solutions, health and medical protection, general insurance, and employee benefits to protect over 1.4 million customers in Hong Kong. In 2023, Prudential established its Macau branch to offer health insurance and financial solutions for the Macau community, completing its footprint in the Greater Bay Area. Please visit www.prudential.com.hk for more information.
About Fosun Health (Group) Co., Ltd.
Founded in 2010, Shanghai Fosun Health Technology (Group) Co., Ltd. ("Fosun Health" or the "Group") is a majority-owned subsidiary of Shanghai Fosun Pharmaceutical (Group) Co., Ltd. (Stock Code: 600196.SH; 02196.HK). Over more than a decade of development, Fosun Health has evolved into an integrated online-and-offline medical service platform centered in the Greater Bay Area, with general hospitals as its core operations and specialty care services in oncology, orthopedics, and other clinical disciplines.
Fosun Health is committed to becoming a "trusted, innovative, and high-quality healthcare partner". It continuously advances medical specialty capabilities, promotes integrated operations across its medical institutions, bridges in-person and digital care, extends primary care coverage, delivers multi-tiered specialty services, and innovatively builds a whole-life-cycle health management system.
As of December 31, 2025, Fosun Health operates and holds majority control in 19 medical institutions, including general hospitals, specialty hospitals, clinics, and independent clinical laboratories, with a total of more than 6,500 beds and 9 internet hospital operating licenses. Its affiliated institutions include 76 key specialties at the provincial and municipal levels, and five hospitals hold GCP accreditation. Several institutions are designated hospitals under the "Hong Kong and Macao Drug and Medical Device Access" program, through which nearly 60 innovative international drugs and medical devices have been introduced.
Fosun Health is accelerating its global strategic expansion into South Asia, Southeast Asia, and the Middle East—actively developing markets in Indonesia, Bangladesh, Mongolia, Hong Kong, and Macau—to build an open, stable, and professional international medical collaboration network. Concurrently, Fosun Health continues to strengthen synergies between healthcare services and insurance, with its affiliated medical institutions having partnered with over 55 domestic and international insurers.
Fosun Health ranked No.2 in the "2024-2025 Top 100 Private Hospital Groups in China" by Ailibi GAHA, maintaining its position among the top three for four consecutive years. A total of nine hospitals under the Group were included in the "2024-2025 Top 500 Private Hospitals in China. " Notably, Fosun Hospital Foshan has maintained its No.1 national ranking in this category for eight consecutive years (2018–2025).Please visit http://www.fosunhealth,com/ for more information.
About Shenzhen Hengsheng Hospital
Shenzhen Hengsheng Hospital, established in 2004 and a member of Fosun Health since 2017, is a large tertiary general hospital that integrates medical care, scientific research, education, rehabilitation, and preventive health care. It is the only medical institution in the western part of Shenzhen qualified for human assisted reproductive technology and is ranked among the Top 100 Competitive Single Hospitals in the Ailibi Social Medical Services. The hospital has a total construction area of nearly 100,000 square meters, with 600 beds and 48 clinical and medical technical departments. Its key specialties under Fosun Health include reproductive medicine, rehabilitation medicine, dentistry, gastroenterology, and orthopedics. The hospital's distinctive specialties include nephrology, proctology, thyroid and breast surgery, and endocrinology. Please visit https://www.hsyy.com.cn/ for more information.
About Guangdong Pharmaceutical University Guangzhou Fosun Chancheng Hospital (formerly known as Guangzhou Xinshi Hospital)
Guangdong Pharmaceutical University Guangzhou Fosun Chancheng Hospital (formerly known as Guangzhou Xinshi Hospital) was established in 2003 and joined Fosun Health in 2021. The hospital currently has over 30 clinical and medical technical departments and is equipped with 800 beds. The hospital focuses on developing strong specialty services in cardiovascular, oncology, and neurology. It aims to establish national centres for chest pain, stroke, and trauma, and employs a multidisciplinary team (MDT) model to drive comprehensive growth in the emergency department, obstetrics and gynecology, intensive care unit (ICU), anesthesiology, gastroenterology, general surgery, urology, and general practice. The hospital has been awarded titles such as "Top 100 Single Hospitals in Social Medical Services for 2023," "Reform Innovation Brand," and "Industry Pioneer Brand Hospital." Please visit https://www.gzxsyy.com/ for more information.
About Zhuhai Chancheng Hospital
Established in 1996, Zhuhai Chancheng Hospital is a secondary general hospital designated for Zhuhai's medical and work-related injury insurance programs. In 2017, it joined Fosun Health and was renamed Zhuhai Chancheng Hospital. Leveraging the resources of Fosun Health's main hospital in the Greater Bay Area, it is dedicated to creating a "Medical Hub for the Guangdong-Hong Kong-Macao Greater Bay Area." The hospital, covering a medical area of 16,000 square metres with 200 beds, features multiple clinical departments, including Internal Medicine, Surgery, Obstetrics and Gynecology, Rehabilitation Medicine, Traditional Chinese Medicine, Medical Aesthetics, Dentistry, and Orthopedics. Since 2023, the hospital has successively opened a Chronic Wound Treatment and Dynamic Healing Centre, a TCM Preventive Medicine Centre, a One-Finger Zen Tui Na Centre, an Endoscopy Centre, an International Medical Centre, a Health Management Centre (which includes specialised clinics for weight management and cardiopulmonary rehabilitation), and a Hyperbaric Oxygen Therapy Centre. Please visit http://www.zhccyy.com for more information.
