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Self-services


  1. Apply for change of existing premium allocation or switch of existing investment choice(s)

  2. Apply for change of contact details (mobile telephone number, correspondence address, email, etc.)

  3. Apply for change of Benefit Protector Option

  4. Opt-out Physical Copy of Statement, Advice and Receipt

  1. Change payment mode and apply for direct debit authorization of bank account

Life and Health Insurance Claim


1. Make a claim for life insurance death

2. Make a claim for accident

3. Make a claim for hospitalisation

4. Make a claim for crisis cover

5. Make a claim for disability

6. Make a claim for lady prudence

7. Make a claim for dental benefit

8. Make a claim for prumyhealth prestige medical plan hospital

9. Make a claim for prumyhealth prestige medical plan outpatient

10. Make a claim for long term care

11. Apply for medical network pre-authorisation for medical expenses direct billing service

12. Apply for Non-network pre-authorisation for medical expenses direct billing service

13. Make a claim for smartappoint service

14. Make a claim for designated person

15. Request for certified true copy of medical receipts

16. Estimate my claimable amount