Form Library for Macau customers
For Life and Health Insurance
Update of Personal Information and Policy Details
|
I want to… |
Form |
|
apply for change of contact details (mobile telephone number, correspondence address, email, etc.) |
|
|
apply for change of personal particulars (ID type / number, nationality, date of birth, name, etc.) |
|
|
apply for change of Benefit Protector Option |
|
|
apply for change of deletion / reduction of benefit, change medical benefit option, change signature or suppress autopay |
|
|
apply for addition of Rider, revival or revision of policy contract |
|
|
apply for transfer of policy ownership |
|
|
apply or change for SmartAppoint service |
|
|
apply for death benefit settlement option |
|
|
declare the loss of policy and apply for reissue |
Update of Policy Payment Details
Life and Health Insurance Claim
|
I want to… |
Form |
|
make a claim for life insurance death |
|
|
make a claim for hospitalisation |
|
|
make a claim for crisis cover |
|
|
request for certified true copy of medical receipts |
|
|
request for certified true copy of medical receipts (For Mainlander Client only) |
|
|
request for deposit of claims payment into premium deposit |
|
|
make a claim for smartappoint service |
|
|
make a claim for family premium waiver for cancer claim |
|
|
request for extend grace period |
|
|
request for appeal claims decision |
|
|
submit telegraphic transfer authorisation |