Prudential launches first-to-market
Tele-Medical Examination Service and
brand new Point-to-Point Sample Collection Service
(14 September 2022 – Hong Kong) Prudential Hong Kong Limited (’Prudential’) today announced the launch of Tele-Medical Examination Service, a market-first in Hong Kong, and a brand new Point-to-Point Sample Collection Service, which together allow pre-selected customers* to complete their medical examinations in the comfort of home with just a few simple steps.
Selected customers who choose to use the Tele-Medical Examination Service can simply conduct their medical review with a certified doctor via video conferencing at a place of their choice, such as their home. The Point-to-Point Sample Collection Service involves a registered nurse visiting the location of the customer to collect their samples or to conduct physical examination. Upon completion of the service, customers then need to e-sign their online medical examination report to complete the whole process, which facilitates the overall underwriting process.
The two innovative services offer privacy, convenience, and comfort of conducting the examination from a familiar and safe location chosen by the customers.
For more details about the services, please refer to the dedicated page on Prudential official website pruhk.co/telemed-en
* Tele-Medical Examination Service and Point-to-Point Sample Collection Service are for pre-selected customers with eligible health condition only.
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Disclaimer:
The Tele-Medical Examination (“Tele-ME”) / Point-to-point Sample Collection Service (“SC”) is provided by Tree3 Health Limited, a third-party digital application provider, and is subject to the terms and conditions of the Provider. The Provider is not operated by Prudential Hong Kong Limited (“PHKL”). PHKL makes no representation, warranty or undertaking as to the quality or availability of the Provider’s services and shall not accept any responsibility or liability for the services provided by the Provider. Under no circumstance shall PHKL be responsible or liable for the acts or omissions of the Provider. PHKL may change both the scope of Tele-ME & SC and the service provider from time to time at our sole discretion without prior notice. PHKL may cease and/or suspend the Tele-ME & SC at our sole discretion. There is a complete freedom of choice for customers to choose between traditional Medical Examination and Tele-ME / SC, and the use of the Tele-ME / SC provided by the Provider is at customer’s own risk. The customer must be in Hong Kong during the whole process of Tele-ME / SC.
About Prudential Hong Kong Limited
Prudential has been serving the people of Hong Kong since 1964. Through Prudential Hong Kong Limited and Prudential General Insurance Hong Kong Limited, we provide a range of financial planning services and products including individual life insurance, investment-linked insurance, retirement solutions, health and medical protection, general insurance, and employee benefits.