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Customer Notices | Support

Notice about the integration of Customer Service Centre in Causeway Bay into the flagship Customer Service Centre in Tsim Sha Tsui from 1 December 2021

Striving to provide a comprehensive one-stop service experience, our Customer Service Centre in Causeway Bay will be integrated into our flagship Customer Service Centre in Tsim Sha Tsui from 1 December 2021. You are welcome to visit the Tsim Sha Tsui centre to enjoy an advanced one-stop service for policy change, inquiry or payment services.

To make it easy and convenient to manage your policy, you can login to myPrudential for policy change, inquiry or payment services anytime. We also offer a variety of convenient payment options to suit your needs. Please refer to “Pay for life insurance” to learn more.

Thank you.