Busy at work and don’t have time to visit the clinic? Worried about getting infected at the clinic during the pandemic?
You can now enjoy a one-stop telemedicine offered by Mydoc comfortably at home via our enhanced Pulse app and medication will be delivered to your home.
HK$2001 consultation fee including 3-day basic medication
Medication delivered to your home within 4 hours after consultation
Video consultation2 with a registered general practitioner through Pulse to avoid cross infection at clinics
Electronic receipt, medical certificate, prescription and referral letter available for download on Pulse anytime, anywhere
Medication delivery HK$50-80 (subject to location) and extra medication (if any) will be charged on top
Service hours: 9:00am to 7:00pm from Monday to Friday (last submission time of consultation request: 6:30pm); 9:00am to 1:00pm on Saturday (last submission time of consultation request: 12:30pm); excluding public holidays
Simple steps for telemedicine and medication delivery
Select "Consult Doctor" banner on "Health" page in Pulse
Share your symptoms and medical details. An appointment will be scheduled within 30 minutes upon payment.
You will receive a notification to start the consultation when it’s time. Medication will be delivered to your home within 4 hours.
Select “My Health Records” on “Health” page to download related electronic documents
Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries.
App Store is a service mark of Apple Inc., registered in the U.S. and other countries.
Google Play and the Google Play logo are trademarks of Google LLC.