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Listening. Understanding. Delivering.

Listening. Understanding. Delivering.

Prudential has been serving the people of Hong Kong since 1964. Through Prudential Hong Kong Limited and Prudential General Insurance Hong Kong Limited, we provide a range of financial planning services and products including individual life insurance, investment-linked insurance, retirement solutions, health and medical protection, general insurance and employee benefits to protect over 1 million customers in Hong Kong.

Prudential plc

Prudential plc provides life and health insurance and asset management, with a focus on Asia and Africa. The business helps people get the most out of life, by making healthcare affordable and accessible and by promoting financial inclusion. Prudential protects people’s wealth, helps them grow their assets, and empowers them to save for their goals. The business has more than 17 million life customers in Asia and Africa and is listed on stock exchanges in London, Hong Kong, Singapore and New York.

Visit Prudential plc's website

Solvency Ratio and Credit Ratings

Pursuant to the circular issued by the Hong Kong Insurance Authority (“HKIA”) in March 2020 in connection with The Insurance (Determination for Long Term Liabilities) Rules (Cap 41E), Rule 8(7)(a), the audited solvency ratio of Prudential Hong Kong Limited was 592% as at 31 December 2020.

View our credit ratings


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Our History

Prudential was founded in 1848 to provide professional people with loans secured by life assurance. Prudential grew rapidly and by the 1900s the company insured one third of the UK population.

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The Prudential Mutual Assurance, Investment and Loan Association was founded in London in 1848. The figure of Prudence was adopted as a symbol to be used on the first company seal and to represent the values of the business. By 1898 Prudential had become the leading UK life assurance company and by 1914, one in three British households had a policy with the Pru.


During the 1920s Prudential began to expand across the globe, with the first overseas life branch established in India in 1923. By 1939, new net business in the overseas life branches was rivalling the success of the UK business.


Prudential’s international business continued to grow rapidly through the latter part of the 20th century, and Prudential Corporation Asia was established in 1994 in recognition of the high potential for growth in Asia. In more recent years, Prudential has entered the fast- growing African life insurance industry.


Today, Prudential plc provides life and health insurance and asset management, with a focus on Asia and Africa. We help people get the most out of life, by making healthcare affordable and accessible and by promoting financial inclusion. We protect people’s wealth, help them grow their assets, and empower them to save for their goals.


Prudential’s long-standing, deep commitment to Hong Kong continues through two locally-incorporated companies: Prudential Hong Kong Limited (PHKL) and Prudential General Insurance Hong Kong Limited (PGHK). PHKL offers a broad range of financial protection, health protection and retirement planning products, while PGHK is dedicated to delivering a wide range of general insurance and employee benefits for our customers.

 

Learn more about our history

 

Remarks: Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America, or with The Prudential Assurance Company Limited, a subsidiary of M&G plc, a company incorporated in the United Kingdom.

2021

Bloomberg Businessweek - Financial Institution Awards 2021

  • Insurance Company of the Year – Outstanding
  • Insurance Company of the Year (General Insurance) – Excellence
  • Customer Service – Excellence 
  • Online Solution – Excellence 
  • Corporate Social Responsibility – Excellence
  • District achievement of the year (PILOT Agency) – Excellence  
  • Training Academy – Excellence
  • Integrated Marketing (Branding Promotion) – Outstanding

 

 

HK01 Gold Medal Award

  • Outstanding Insurance Service
  • Outstanding Well-Being App
  • Outstanding Customer Service

 

 

MARKies Award

  • Best Idea – Video (Silver)

 

 

AsianInvestor’s Institutional Excellence Awards

  • Standout CIO - Benjamin Rudd, the then Chief Investment Officer, Prudential Hong Kong (currently Chief Wealth Officer)

 

 

Hong Kong Red Cross

  • Elite Partnership Award 

 

2020

Bloomberg BusinessWeek - Financial Institution Awards 2020

  • Insurance Company of the Year (for the 6th consecutive year)
  • Customer Service – Excellence
  • Corporate Social Responsibility – Excellence
  • Online Solution – Excellence
  • Claims Management – Excellence
  • Integrated Marketing (Branding Promotion) – Excellence
  • Recruitment Programme of the Year – Excellence
  • District Achievement of the Year (Agency Force) – Excellence
  • Training Academy – Excellence
  • General Insurance (Total Solution) – Excellence

 

 

The Hong Kong Insurance Awards 2020 – The Hong Kong Federation of Insurers and South China Morning Post

Grand Award

  • Outstanding Young Professional of the Year – Intermediary (Cheung Sze Yiu)

 

Top 3 Awards

  • Outstanding Training and Development Award
  • Outstanding Digital Marketing Campaign Award
  • Outstanding Agent of the Year (Kathy Siu)

 

 

IFPHK Financial Education Leadership Awards 2020

  • Best Corporate Financial Education Leadership of the Year
  • Corporate Financial Education Leadership - Gold Award
  • Corporate Financial Education Leadership for the Best Advocate
  • Accredited Professional Financial Planning Firm

 

 

IFTA Fintech Achievement Awards

  • InsurTech - Gold Award

 

 

HR Asia Awards

  • Best Companies to Work for in Asia 2020 (HK Edition) 

 

 

HKMA Quality Award 2020

  • Merits Award

 

 

HKMA Award for Excellence in Training and Development 2020

  • Best in Future Skills Development
  • Distinguished Trainer Award (1 winner)
  • Outstanding New Trainer Award (3 winners)

 

 

Outstanding Brand Awards - Economic Digest

  • Outstanding Insurance Service

 

 

52nd Distinguished Salesperson Award (DSA) Programme

  • DSA awards (9 winners)
  • Outstanding Young Salesperson Award (OYSA) - Best Presentation Award (1 winner)
  • Top 5 finalist (2 winners)

 

 

PR Awards 2020 - Marketing Magazine

  • Best PR Campaign – Finance and Insurance (Gold Award)
  • Best PR Campaign - Public Awareness (Silver Award)
  • Best Results Driven Campaign (Bronze Award)

 

 

MARKies Awards – Marketing Magazine

  • Best Idea – Video (Silver)
  • Best Use of Technology (Silver)

 

2019

Bloomberg Businessweek – Financial Institution Awards

  • Insurance Company of the Year (Excellence)

  • Training Academy (Excellence)

  • Customer Services (Excellence)

  • Critical Illness Protection (Excellence)

  • Digital Innovation (Excellence)

  • General Insurance - Travel Insurance (Excellence)

  • Integrated Marketing - Branding Promotion (Outstanding)

 


Hong Kong Leaders’ Choice Awards 2019

  • Excellent Brand of Critical Illness Insurance Services

  • Excellent Financial Planning Service Brand

 


iMoney Insurance Excellence Awards 2019

  • Best Insurance Company (Life Insurance)

 


The Sparks Award for Media Excellence 2019 - Marketing Magazine

  • Best Audience Acquisition Strategy (Gold Award)

  • Best Use of Multi-channels (Gold Award)

  • Best Engagement Strategy (Silver Award)

  • Best Use of Technology (Silver award)

 

Hong Kong Insurance Awards 2019 - Hong Kong Federation of Insurers

  • Outstanding Integrated Marketing Strategies Award

  • Outstanding Customer Services Award

  • Outstanding Agent of the Year Award

  • Outstanding Young Professional of the Year Award - Intermediary

  • Excellence in Digital Transformation Award